100% uptime for your mission-critical apps
RackGenius offers access to a team of highly-skilled engineers available 24x7x365 to ensure maximum uptime for your services.
We aim to become an extension of your team, allowing you to shift your focus from problem-solving to accelerating development.
Our Team + Your services = 🧡
Real-time Monitoring
We detect issues with your services way before they impact users and cause downtime, using monitoring and alerting stacks, paired with our
FASTRT™ dedicated response taskforce.
Easy Integration
We take care of every aspect of service integration in your ecosystem, providing easy & painless monitoring and alerting solutions for your business
Low setup fees & fast delivery guaranteed.
FASTRT™ Response Team
Our Fast Automated Site-Reliability Taskforce (FASTRT™)
is a dedicated, highly efficient team that employs automation and advanced techniques to swiftly address and resolve incidents.
Real-time Alerting
Get instantly notified when something’s going down – whether via Email, Slack, Phone call or SMS, you’ll always be in the loop when incidents happen, detailed status updates included.
Zero-Trust Architecture
A security approach that challenges the traditional perimeter-based security model by assuming that threats exist both inside and outside the network. , Zero Trust promotes the concept of “never trust, always verify.”
High-Availability Redundancy
Our High Availability (HA) systems safeguard against hardware failures or unexpected outages, enabling seamless transition between these redundant components to maintain uninterrupted service and minimal downtime.
Our Partners
Simplify your IT management with our services
Our comprehensive range of services spans a wide spectrum of features to cater to your diverse needs. Whether you require rock-solid redundant hosting to ensure your online presence remains resilient, offsite backups to safeguard critical data, or the expertise of our Site Reliability Engineering team to guarantee top-notch performance, we have you covered.
Moreover, our Development Operations practices streamline your deployment processes, allowing you to focus on your core objectives. Our object storage solutions empower you to effortlessly manage large amounts of data, promoting scalability and flexibility in your operations. Database monitoring offers real-time insights into your data health, enabling informed decision-making.
Protect your data with advanced security
Our commitment to security is unwavering, and we’ve strategically designed our approach to provide you with utmost protection. Our Zero Trust implementation, combined with our Zero Open Ports policy, synergistically works to drastically minimize the attack surface of your services, virtually rendering it non-existent. This concerted effort to limit potential points of intrusion ensures that your digital assets remain shielded from unauthorized access and threats.
In adopting the Zero Trust framework, we approach security with an inherently skeptical mindset—never taking anything for granted and perpetually scrutinizing every aspect. This means that we never implicitly trust any entity, regardless of its origin or history. Each access request, whether internal or external, undergoes rigorous verification and authentication before granting entry. This robust authentication process is bolstered by multifactor authentication, ensuring that only authorized personnel gain access to sensitive resources.
Simple pricing plans
Choose the right pricing plan for your business, whether you’re just starting out or looking to upgrade.
Starter
For SMB Customers
$499/mo
Save 15% with Annual Payments
- Median Time to Acknowledge (Alerts):
15 minutes or less - Median Time to Resolve (Alerts): 1 hour or less
- Alert Priority Levels: Low and Medium
- 24/7 Monitoring and Incident Response
- Zero Trust Security
- Hosting for Up to 5 Websites/Applications
- Weekly Backup
- Managed CDN
- 24/7 Email Support
Business
Includes Starter features
$1299/mo
Save 25% with Annual Payments
- Median Time to Acknowledge (Alerts):
10 minutes or less - Median Time to Resolve (Alerts): ~30 minutes
- 24/7 Support via Slack
- Alert Priority Levels: Low, Medium, and High
- Hosting for Up to 20 Websites/Applications
- Alert Priority Levels: Low, Medium, and High
- Identity Access Management
- Zero Trust Security
- Performance Optimization
- Daily Backups
Enterprise
Includes Business & More
Custom Quote
Custom plans for Enterprise needs
- Median Time to Acknowledge (Alerts):
5 minutes - Median Time to Resolve (Alerts): 15 minutes
- 24/7 Support via Email, Slack, SMS & Phone Call
- Hyper-Converged
HIC Architecture - Alert Priority Levels: Low, Medium, High, and Critical
- Offsite Backups in RAID
- Hosting for Unlimited Websites/Applications
- Custom Performance Tuning
- Disaster Recovery Planning
- Quarterly Security Audits and Reports
Latest posts
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Elevating IT Efficiency with RackGenius: Expert Maintenance & Performance Optimization
In today’s technology-driven business landscape, maintaining and optimizing IT infrastructure is critical for operational success. RackGenius’s Maintenance & Performance Optimization services represent a paradigm shift in how businesses approach IT efficiency. This article delves into how RackGenius empowers organizations with top-tier maintenance and performance optimization, ensuring their IT systems function at their best. Getting Started…
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Revolutionizing IT Operations with RackGenius: Advanced Troubleshooting & Monitoring
In the fast-paced world of IT, maintaining optimal system performance is crucial. RackGenius’s advanced Troubleshooting & Monitoring services are at the forefront of ensuring seamless IT operations. This article explores how RackGenius’s innovative approach to Troubleshooting & Monitoring empowers businesses to proactively manage their IT infrastructure, ensuring efficiency and reliability. Getting Started with RackGenius’s Troubleshooting…
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Ensuring Business Continuity with RackGenius: Mastering Backup and Disaster Recovery
In today’s digital-centric business environment, safeguarding data against unexpected events is crucial. RackGenius’s Backup and Disaster Recovery services stand as a bulwark against data loss and downtime. This article explores how RackGenius fortifies businesses with advanced data resilience and recovery strategies, ensuring uninterrupted operations and data security. Getting Started with RackGenius’s Backup and Disaster Recovery:…
Read more about Ensuring Business Continuity with RackGenius: Mastering Backup and Disaster Recovery
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